Upset Over Utility Bills
Letter To The Editor:
I am terribly upset over the Cleveland Utilities bills. I have a swimming pool at my house on Windsor Circle NE which is vacant except a one hp motor for the swimming pool and paid (June-$128.04, July-$188.76, and August $168.28) for a total of $485.00.
The excessive cost comes from in July when I recapped the pool and was charged $50.00 for the sewer. I complained because the water didn't go into the sewer, but C.U's policy now is that they charge $50.00 regardless where the water went. Plus I am paying for the sewer in the vacant house even though it is not being used. C.U. is a monopoly and we as citizens have no choice but to pay their charges or go without utilities. Who does C.U. answer to and how can we as C.U. customers have anything to say about these excessive charges?
Wait until the heating bills come and we can't afford to pay them. Since this gas war everything has gone up in price except our income. I want to dig my own well and get a windmill for my back yard but the city won't approve that.
I think this is an area where we need to get involved because I feel we have no choice but to pay or not use the services from C.U.
C.U. could have a policy for charging only the electricity and water on a vacant house (no sewer and no garbage pickup because this minimum bill is excessive).
This new policy on the sewer should be stopped because the water didn't go into the sewer and this new account fee of $27.50 should be absorbed by C.U.
The cost to get new services is $260.00 deposit plus the $27.50. I never have heard of a charge to open an account! Again, C.U. is a monopoly and we are at their mercy. A customer should be able to choose their services and not be ripped off.
June Snyder, Cleveland, TN